Security and privacy

What we do with your data,plainly

Clinical data belongs to the pharmacy. Here’s where it lives, who can see it, and what we never do with it.

01

Hosted in Québec

Data is encrypted and hosted in Québec, on infrastructure designed to meet information protection requirements.

02

No training

Data entered in Pharmia is not used to train AI models.

03

Masked identifiers

In Atlas, names, phone numbers, email addresses and health insurance numbers are masked before they’re sent to the AI model.

04

Law 25

Pharmia is designed with Québec’s personal information protection requirements in mind.

05

Logged access

Authentication and activity logging. The pharmacist validates everything.

06

Separation by pharmacy

Each pharmacy is an isolated space. One pharmacy’s records aren’t visible to another.

07

Consent to recording

No Écho session starts until you confirm the patient’s consent. A personal session is visible only to you; a pharmacy session, to its team.

Where we stand

SOC 2 certification is in progress. We’ll publish the attestation once it’s obtained.

Try it on a real case, not one of ours

A question from your day, in Atlas, with no account needed. It’s the most honest test we can offer.